WooCommerce Smart Refunder 2.4.0
- Updated
- Secure Payment
- Secure Payment
WooCommerce Smart Refunder
Instant and painless refunds
WooCommerce Smart Refunder takes the pain out of the refund process, for both customers and store owners.
With WooCommerce Smart Refunder:
- Customers can request a refund from My Account: Easy, Fast & Complete
- The customer gets instant refunds if the store owners opt in and the payment gateway supports it.
- Store owners can view refund requests in WooCommerce and process them manually, if instant refunds aren’t available.
- In WooCommerce Smart Refunder, store owners can issue cash refunds or store credits (a separate Smart Coupons plugin is needed)
- Customers can request full or partial refunds
- Order and pricing details are available for review.
- The process is fast, simple, and automated.
A refund means that you have lost a customer. Delay and complications could lose them forever
Digital/Downloadable Products
If you sell virtual products, digital goods, or subscriptions, the refund process can be fully automated with WooCommerce Smart Remelter. Customers request a refund and get it instantly.
Physical products
If you’re selling physical products or a gateway that doesn’t support refunds, Smart Refunder allows customers to request refunds from My Account and shows you refund requests in WooCommerce. It then processes them manually and completes refund requests. This saves you time as all the required details are available at your fingertips.
Cash or coupon refunds
If you have chosen to provide coupons for rebates and customers want them, a new coupon is emailed instantly.
Typical refund process
- The dissatisfied customer contacts the support team via email/chat/phone
- The customer gives the order/product details and requests a refund
- The store owner examines the request, verifies the order in WooCommerce and the payment
- If the store owner can’t find the transaction, more details are requested from the customer
- In WooCommerce Smart Refunder, once the transaction details are confirmed, the store owner logs in to the PayPal website (or chosen gateway)
- The store owner locates the transaction and issues a refund, then responds to the customer that a refund has been issued
$79.00 Original price was: $79.00.$4.99Current price is: $4.99.
- Lifetime Updates And Support
- Unlimited Website Usage
- This item is licensed 100% GPL
- Money-back Guarantee
Price is in US dollars and excludes tax and handling fees
Get in Subscription – Unlimited Downloads for $14.99/mo
- 5000+ Items
- Unlimited Usage
- Support
Frequently asked question
How many sites can I use the products on?
You can use any product from our store on any website you want.
Will I get updates?
Of course. If you buy an individual product, you’ll get lifetime updates for that purchase.
On the other hand, if you purchase a membership, you will receive updates until your membership expires.
Are the products authentic?
Yes, each product is original. The difference with the author is that we distribute under the GNU GPL v2/3 regulations/license, so we don’t provide additional services from the author, such as customizations, etc. We also don’t provide license keys, and in the case of products that require one to work, we pre-activate them so they don’t require anything and you can use them seamlessly on any website you want.
Do you provide technical support?
Yes, and regarding time, it is usually on average within 24 to 48 business hours.
Now, there are times when, in less than a day, we have already provided an answer and a solution, depending on the case.
Are there download limits?
No. We don’t believe in that format, so you can download as many times as you want. No problem. We pay for high-quality professional storage just to avoid any issues.
Do you provide license keys?
No. It’s not feasible, since we’ve already experienced keys flying everywhere, and we could lose the corresponding accounts.
That said, while all products are original, in the case of products that require a license key to operate, we will take care of pre-activating them.
Refund if product unusable?
We’re here to make sure you’re 100% satisfied with your experience. Our Customer Support Team will do everything possible to ensure you’re comfortable with placing an order and happy with the products you download. But we also know sometimes things happen.
Due to the nature of digital media means that once you have downloaded a plugin or theme there’s really no way to ‘return’ it. No refunds will be given except in the case when the digital product is completely unusable.
If the digital product is unusable, we need time to try to fix it. Otherwise, we will make a refund.
Our support team is available 24/7, if you have any question or need help in installing or configuring digital products purchased on the website, please don’t hesitate to CONTACT US.
Please note that we are not developers of the provided products, so our technical support capabilities are limited.
We do not change product functionality and do not fix developer bugs.
In case you are accepted to get refund, payment refunds are processed within 5-7 business days. All refunds are issued to the original payments. It may take up to 5 days for your refund to be reflected in your PayPal account or bank statement. If you paid using a credit or debit card, the money will be refunded to your card. Depending on your card issuer, it can take up to 30 days for the refund to appear on your card statement.
IMPORTANT! Please CONTACT US first so we can handle your issues. If you arbitrarily open a dispute without contacting us first, your account may be suspended immediately without notice.
WooCommerce Smart Refunder
Instant and painless refunds
WooCommerce Smart Refunder takes the pain out of the refund process, for both customers and store owners.
With WooCommerce Smart Refunder:
- Customers can request a refund from My Account: Easy, Fast & Complete
- The customer gets instant refunds if the store owners opt in and the payment gateway supports it.
- Store owners can view refund requests in WooCommerce and process them manually, if instant refunds aren’t available.
- In WooCommerce Smart Refunder, store owners can issue cash refunds or store credits (a separate Smart Coupons plugin is needed)
- Customers can request full or partial refunds
- Order and pricing details are available for review.
- The process is fast, simple, and automated.
A refund means that you have lost a customer. Delay and complications could lose them forever
Digital/Downloadable Products
If you sell virtual products, digital goods, or subscriptions, the refund process can be fully automated with WooCommerce Smart Remelter. Customers request a refund and get it instantly.
Physical products
If you’re selling physical products or a gateway that doesn’t support refunds, Smart Refunder allows customers to request refunds from My Account and shows you refund requests in WooCommerce. It then processes them manually and completes refund requests. This saves you time as all the required details are available at your fingertips.
Cash or coupon refunds
If you have chosen to provide coupons for rebates and customers want them, a new coupon is emailed instantly.
Typical refund process
- The dissatisfied customer contacts the support team via email/chat/phone
- The customer gives the order/product details and requests a refund
- The store owner examines the request, verifies the order in WooCommerce and the payment
- If the store owner can’t find the transaction, more details are requested from the customer
- In WooCommerce Smart Refunder, once the transaction details are confirmed, the store owner logs in to the PayPal website (or chosen gateway)
- The store owner locates the transaction and issues a refund, then responds to the customer that a refund has been issued
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