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SupportCandy Schedule Tickets Addon 3.1.2
Last Update: March 24, 2026
-87%
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Description
SupportCandy Schedule Tickets
SupportCandy Schedule Tickets is the revolutionary add-on for technical support teams who need to schedule ticket openings on specific dates and times within WordPress. It allows you to schedule recurring inquiries, follow-up reminders, or foreseeable issues (such as scheduled maintenance) directly from the dashboard, eliminating the need for manual reminders or external tools. Ideal for agencies with strict SLAs, it ensures that each critical ticket is automatically triggered at the specified time, integrating comprehensive data such as priority, assigned department, and initial context without human intervention.
Key benefits
With SupportCandy Schedule Tickets, you optimize proactive management by anticipating customer needs before issues arise. Reduce delays in critical responses by 40% by scheduling tickets for key times (e.g., the start of the workday or after nightly maintenance). Eliminate human errors in scheduling by synchronizing deadlines with corporate calendars and improve the perception of professionalism with immediate responses to scheduled incidents. Additionally, by automating repetitive tasks, your team gains up to 10 hours per week to focus on solving complex problems, not organizing schedules.
Key features
- Flexible scheduling with intuitive date/time selector and support for multiple time zones.
- Creation of recurring tickets (daily, weekly, or monthly) for preventive maintenance.
- Automatic notifications to agents 24 hours before the scheduled ticket is activated.
- Integration with SupportCandy assignment rules to route tickets based on workload.
- Detailed record of scheduled activities with the option to edit or cancel them in bulk.
- Support for calendar plugins like Google Calendar for two-way synchronization.
SupportCandy Schedule Tickets transforms support planning into an agile and predictive process. Automate every follow-up with SupportCandy Schedule Tickets and ensure no critical date goes unmet! By implementing SupportCandy Schedule Tickets, your team operates with pinpoint precision, fulfilling commitments even before customers request them.
This add-on is essential for companies that understand that support excellence not only solves problems, but also anticipates needs. With SupportCandy Schedule Tickets, every scheduled ticket reinforces customer trust and positions your brand as a benchmark in proactive technical service. Boost your efficiency with SupportCandy Schedule Tickets and discover why global leaders choose SupportCandy Schedule Tickets to turn scheduling into their greatest competitive advantage! SupportCandy Schedule Tickets redefines strategic ticket management, ensuring that every scheduled action drives customer satisfaction and loyalty.
Original price was: $39.00.$4.99Current price is: $4.99.
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Frequently asked question
How many sites can I use the products on?
You can use any product from our store on any website you want.
Will I get updates?
Of course. If you buy an individual product, you’ll get lifetime updates for that purchase.
On the other hand, if you purchase a membership, you will receive updates until your membership expires.
Are the products authentic?
Yes, each product is original. The difference with the author is that we distribute under the GNU GPL v2/3 regulations/license, so we don’t provide additional services from the author, such as customizations, etc. We also don’t provide license keys, and in the case of products that require one to work, we pre-activate them so they don’t require anything and you can use them seamlessly on any website you want.
Do you provide technical support?
Yes, and regarding time, it is usually on average within 24 to 48 business hours.
Now, there are times when, in less than a day, we have already provided an answer and a solution, depending on the case.
Are there download limits?
No. We don’t believe in that format, so you can download as many times as you want. No problem. We pay for high-quality professional storage just to avoid any issues.
Do you provide license keys?
No. It’s not feasible, since we’ve already experienced keys flying everywhere, and we could lose the corresponding accounts.
That said, while all products are original, in the case of products that require a license key to operate, we will take care of pre-activating them.
Refund if product unusable?
We’re here to make sure you’re 100% satisfied with your experience. Our Customer Support Team will do everything possible to ensure you’re comfortable with placing an order and happy with the products you download. But we also know sometimes things happen.
Due to the nature of digital media means that once you have downloaded a plugin or theme there’s really no way to ‘return’ it. No refunds will be given except in the case when the digital product is completely unusable.
If the digital product is unusable, we need time to try to fix it. Otherwise, we will make a refund.
Our support team is available 24/7, if you have any question or need help in installing or configuring digital products purchased on the website, please don’t hesitate to CONTACT US.
Please note that we are not developers of the provided products, so our technical support capabilities are limited.
We do not change product functionality and do not fix developer bugs.
In case you are accepted to get refund, payment refunds are processed within 5-7 business days. All refunds are issued to the original payments. It may take up to 5 days for your refund to be reflected in your PayPal account or bank statement. If you paid using a credit or debit card, the money will be refunded to your card. Depending on your card issuer, it can take up to 30 days for the refund to appear on your card statement.
IMPORTANT! Please CONTACT US first so we can handle your issues. If you arbitrarily open a dispute without contacting us first, your account may be suspended immediately without notice.
Description
SupportCandy Schedule Tickets
SupportCandy Schedule Tickets is the revolutionary add-on for technical support teams who need to schedule ticket openings on specific dates and times within WordPress. It allows you to schedule recurring inquiries, follow-up reminders, or foreseeable issues (such as scheduled maintenance) directly from the dashboard, eliminating the need for manual reminders or external tools. Ideal for agencies with strict SLAs, it ensures that each critical ticket is automatically triggered at the specified time, integrating comprehensive data such as priority, assigned department, and initial context without human intervention.
Key benefits
With SupportCandy Schedule Tickets, you optimize proactive management by anticipating customer needs before issues arise. Reduce delays in critical responses by 40% by scheduling tickets for key times (e.g., the start of the workday or after nightly maintenance). Eliminate human errors in scheduling by synchronizing deadlines with corporate calendars and improve the perception of professionalism with immediate responses to scheduled incidents. Additionally, by automating repetitive tasks, your team gains up to 10 hours per week to focus on solving complex problems, not organizing schedules.
Key features
- Flexible scheduling with intuitive date/time selector and support for multiple time zones.
- Creation of recurring tickets (daily, weekly, or monthly) for preventive maintenance.
- Automatic notifications to agents 24 hours before the scheduled ticket is activated.
- Integration with SupportCandy assignment rules to route tickets based on workload.
- Detailed record of scheduled activities with the option to edit or cancel them in bulk.
- Support for calendar plugins like Google Calendar for two-way synchronization.
SupportCandy Schedule Tickets transforms support planning into an agile and predictive process. Automate every follow-up with SupportCandy Schedule Tickets and ensure no critical date goes unmet! By implementing SupportCandy Schedule Tickets, your team operates with pinpoint precision, fulfilling commitments even before customers request them.
This add-on is essential for companies that understand that support excellence not only solves problems, but also anticipates needs. With SupportCandy Schedule Tickets, every scheduled ticket reinforces customer trust and positions your brand as a benchmark in proactive technical service. Boost your efficiency with SupportCandy Schedule Tickets and discover why global leaders choose SupportCandy Schedule Tickets to turn scheduling into their greatest competitive advantage! SupportCandy Schedule Tickets redefines strategic ticket management, ensuring that every scheduled action drives customer satisfaction and loyalty.
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