Regardless of the type of product and service you sell, correct billing of orders is an essential element for managing your store. Invoices are the official sales documents and include all the most important information related to the order: customer data, products (or services) purchased, amount to pay and possible shipping costs or taxes, and much more.
An effective invoicing system can be the strong point of your e-commerce and a guarantee to avoid bureaucratic errors or time-consuming legal issues (income tax returns, disputes with customers, returns, refunds, etc.).
The great thing about selling online is the ability to get rid of paper invoices or invoices managed with outdated software – if you run a WooCommerce based eCommerce site and use YITH WooCommerce PDF Invoices and Packing Slips, you will be able to generate and manage your invoices very easily and quickly.
YITH WooCommerce PDF Invoices and Packing Slips covers all the management requirements that are not available in the basic system available in WooCommerce: you can, for example:
Configure the numbering of your invoices according to your preferences, export invoices to a CSV file or download them as PDF, enable automatic backup of invoices to your Dropbox or Google Drive account, manage credit notes and shipping lists, edit and Regenerate all invoices with one click.
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You can use any product from our store on any website you want.
Of course. If you buy an individual product, you’ll get lifetime updates for that purchase.
On the other hand, if you purchase a membership, you will receive updates until your membership expires.
Yes, each product is original. The difference with the author is that we distribute under the GNU GPL v2/3 regulations/license, so we don’t provide additional services from the author, such as customizations, etc. We also don’t provide license keys, and in the case of products that require one to work, we pre-activate them so they don’t require anything and you can use them seamlessly on any website you want.
Yes, and regarding time, it is usually on average within 24 to 48 business hours.
Now, there are times when, in less than a day, we have already provided an answer and a solution, depending on the case.
No. We don’t believe in that format, so you can download as many times as you want. No problem. We pay for high-quality professional storage just to avoid any issues.
No. It’s not feasible, since we’ve already experienced keys flying everywhere, and we could lose the corresponding accounts.
That said, while all products are original, in the case of products that require a license key to operate, we will take care of pre-activating them.
We’re here to make sure you’re 100% satisfied with your experience. Our Customer Support Team will do everything possible to ensure you’re comfortable with placing an order and happy with the products you download. But we also know sometimes things happen.
Due to the nature of digital media means that once you have downloaded a plugin or theme there’s really no way to ‘return’ it. No refunds will be given except in the case when the digital product is completely unusable.
If the digital product is unusable, we need time to try to fix it. Otherwise, we will make a refund.
Our support team is available 24/7, if you have any question or need help in installing or configuring digital products purchased on the website, please don’t hesitate to CONTACT US.
Please note that we are not developers of the provided products, so our technical support capabilities are limited.
We do not change product functionality and do not fix developer bugs.
In case you are accepted to get refund, payment refunds are processed within 5-7 business days. All refunds are issued to the original payments. It may take up to 5 days for your refund to be reflected in your PayPal account or bank statement. If you paid using a credit or debit card, the money will be refunded to your card. Depending on your card issuer, it can take up to 30 days for the refund to appear on your card statement.
IMPORTANT! Please CONTACT US first so we can handle your issues. If you arbitrarily open a dispute without contacting us first, your account may be suspended immediately without notice.
Missing style sheet error when installing the theme
A common issue that can occur with users new to installing WordPress themes is a "Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix.
Support Ticket We try our best to monitor the forums around the clock, however, this is not always possible due to different timezones. We check tickets all throughout the day but reply times can be up to 24 hours Monday-Friday, and 24-48 over the weekend.
Thank you so much and we look forward to serving you!
Regardless of the type of product and service you sell, correct billing of orders is an essential element for managing your store. Invoices are the official sales documents and include all the most important information related to the order: customer data, products (or services) purchased, amount to pay and possible shipping costs or taxes, and much more.
An effective invoicing system can be the strong point of your e-commerce and a guarantee to avoid bureaucratic errors or time-consuming legal issues (income tax returns, disputes with customers, returns, refunds, etc.).
The great thing about selling online is the ability to get rid of paper invoices or invoices managed with outdated software – if you run a WooCommerce based eCommerce site and use YITH WooCommerce PDF Invoices and Packing Slips, you will be able to generate and manage your invoices very easily and quickly.
YITH WooCommerce PDF Invoices and Packing Slips covers all the management requirements that are not available in the basic system available in WooCommerce: you can, for example:
Configure the numbering of your invoices according to your preferences, export invoices to a CSV file or download them as PDF, enable automatic backup of invoices to your Dropbox or Google Drive account, manage credit notes and shipping lists, edit and Regenerate all invoices with one click.
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